Executive Messages

BRONWYN ROUT | CHAIR OF THE BOARD

2020 will serve as the end of my tenure on the board of Deaf Services, which began in 2011 and which has included my time as Chair of the Board since November 2018.

It has been an honour to be Chair of the Board of Deaf Services during this incredibly exciting time for our organisation.

A new organisation was officially born on 1 October, bringing together two of the country’s oldest and most recognised Deaf support organisations: Deaf Services and the Deaf Society.

BRETT CASEY | CEO DEAF SERVICES

Welcome to the end of another year, and another annual review for Deaf Services.

This year’s review comes at an interesting time for our organisation, for our membership and for community. Around the world, 2020 has been dominated by the challenges of COVID-19 and at Deaf Services we have been facing those challenges while also progressing with our landmark merger with the Deaf Society.

CAPACITY BUILDING AND GROWTH THROUGH COVID-19

Presented by Craig McDonald

In 2019/2020 Deaf Services was preparing for the first full year with all eligible services delivered through the National Disability Insurance Scheme.

Despite the challenging environment the organisation has continued to grow its services and deliver support to more members of the Deaf, deafblind and hard of hearing communities.

For Deaf Services the pandemic is a reminder of the importance of the support which we provide, a reminder that came with the introduction of the term essential worker.

With all our support workers (and many interpreters) classified as essential, Deaf Services made the decision in April to adopt a work-from-home model for all office-based staff to ensure their safety, but also the safety of our frontline staff, and our clients.

STRATEGIC PLAN
2019-2024